Testimonials

After months of unsuccessfully attempting off and on to integrate G__gle Checkout with my online X-c__t store, I decided that I needed another option for processing credit cards. Big Sky was recommended by my web host and had a history of working successfully with them, so they seemed ideal. They were: in just one week, Big Sky had set everything up for me, and it took only 1 hour of my time to configure everything on my end, a welcome experience. Staff was quite helpful and informative throughout the process. Thank you Big Sky!

Posted By: Nathan
www.assess.com

Our other processor held a large amount of our funds indefinitely and would only talk to us when it was convenient for them. We asked around for a better solution, and Big Sky Commerce came highly recommended. We recently made the switch to Big Sky Commerce, and the process has been seamless. Not only did they have a way to process at our retail location, but they also had a wireless option for special events at other locations. And it's wonderful being able to contact them all personally and get results-fast!

Posted By: Debbie
Laurel Creek
www.laurelcreekclothing.com

I'd like to say that Big Sky has provided excellent service from start to finish over the past five years. I appreciate your attention to detail and customer service in an era of offshore call centers and telephony.

Posted By: Marc
The Bot Works, Inc.
www.botworks.com

We couldn't run our business without the reliable support of Big Sky Commerce! Since we became a client in 2006, Big Sky Commerce has been eager to assist us with our PCI Compliance questions, terminal hardware issues, payment gateway assistance, fee concerns, anything and everything to do with the various ways we process customer payments. We can always count on Big Sky Commerce!

Posted By: Bing
Guitars of Montana
www.guitarsofmontana.com

The new credit card machine has been fantastic. I did have some confusion about my bill, I didn't understand what certain things meant. I called your office and they spent a while walking me through step by step to be sure I understood everything and now I'm able to fully comprehend that I'm looking at each month. I really appreciate what you guys do and the service you offer.

Posted By: Katrina
Alpine Granite
www.alpinegranite.com

We really appreciate everything you guys did to stay on top of not only what you had to do, but also staying on top of the third party companies involved. I spoke to one of the third party companies personally, who told me there was no way to get this taken care of in less than two weeks and somehow Big Sky Commerce got it done in 5 days. That's why we switched over to you!

Posted By: Ciche
Discovery Ski Area
www.skidiscovery.com

The terminal is working great, I was having some misunderstandings in the beginning, but I called your office and was able to talk to someone right away who helped me learn how to use everything.

Posted By: Travis
Apricot Lane Bozeman
www.apricotlanebozeman.com

Kevin, Tom and team consistently exceed expectations with prompt, thorough and informative feedback. In today’s market, it is essential that our partners offer the professionalism and integrity our clients expect from us; the team delivers on those expectations, allowing us to bring even more value to our customers. We have worked with the team at Big Sky over the last couple of years, and they have developed a solid reputation among our client base. In many cases, we have strengthened our client relationship by leaning on the expertise and capabilities of the Big Sky group, and they continue to serve as a valuable resource with each new customer we bring on board.

Posted By: The Team at Comdata
www.comdata.com

The personal attention I receive is invaluable…at a time when moving money around, and processing payments, is so critical for my business – yet at the same time, speaking with someone “in the know” is so hard to find - it’s refreshing to know that I can count on Big Sky Commerce when I need them.

Posted By: Rob
Lenapi, Inc.
www.lenapi.com

I'm still paying fees on my old merchant services account and was just charged $150 for the same thing you charged me $19.95 for. If you want a merchant services provider, in my eyes there is only one option. Everyone in Lake Stevens, WA will be informed.

Posted By: Tonya
Lake Stevens Sewer District
www.lkstevenssewer.org

Every time I have a challenge, you handle it seamlessly. You always provide me with the tools I need and I know exactly who I can call if I need help. I get calls everyday asking me to switch, and I tell them I'd be absolutely nuts to switch credit card companies.

Posted By: Sharon
Travel ID Cards
www.travel-idcard.com

To the wonderful people at Big Sky Commerce: Thank you so much for lending us your wireless credit card terminal to use for our collective sale. It really helped us out! We truly appreciate your generosity and value the excellent customer service you provide. We are so glad to be doing business with you!

Posted By: Your Friends at MkLaren
MkLaren
www.mklaren.com

I just wanted to take a moment and thank you all for the diligence and hard work getting our company up and running. We appreciate the assistance and we’re loving the new credit card process. Again, THANK YOU!

Posted By: Stephanie
Controller/Human Resources, The Ranch at Rock Creek
www.TheRanchAtRockCreek.com

Just wanted to say “Thank You” for all your help with our recent settlement issues. As of today, it appears we have collected all funds on those trouble tickets. You were very helpful and diligent in taking care of us and I just wanted to let you know that I really appreciate your efforts!

Posted By: Kim
High Plains Bison, Big Sky Commerce client since 2006
www.highplainsbison.com

As our online sales grew, so did the headaches with our previous eCommerce payment gateway provider. What a mess! Then I called Big Sky and spoke directly to the owner who had two different solutions prepared, answered all of my questions with confidence, and saved me money on processing fees too. It's been over 3 years now and I could not be happier with Big Sky's product quality and excellent customer service.

Posted By: Will
Owner, Shootsmarter
www.shootsmarter.com

My move was back to Big Sky Commerce due to the exceedingly poor service I received from my former processor. They matched my current rate, gave me advice on the switchover, and got my new machine up and running right away. Sometimes it goes to show that bigger isn't always better.

Posted By: Scott
Owner, Iron Horse Towing
www.ironhorsetowingmissoula.com

I researched to find the best Merchant Service Provider for my business and clients, at first choosing the 'lowest-cost' provider which soon became a dreadful experience. I canceled soon enough and went back to Big Sky. Emily and staff at Big Sky are responsive to my needs while maintaining a competitive fee structure.

Posted By: Sean
Owner, Web Marketing Smart, Seattle, WA
www.webmarketingsmart.com

Its important to me to keep business local if possible, especially for customer service and repair issues. Any problems that have arisen since signing on have been taken care of promptly. Secondly, their fees proved to be much more competitive that our previous processors. I have been happy with my service rep, Gary Marsh. Hopefully we can continue a good working relationship for a long time.

Posted By: Dr. Judy Frey & Dr. Russ Read
Owners/Dentists, Judy Frey/Russ Read, D.D.S, PC

Our dental patients appreciate the convenience of paying with credit and debits cards at our practice. We always count on Big Sky Commerce to be responsive to our payment processing needs. We’ve tried other merchant service providers, but we’ve found Big Sky Commerce to be the most reliable in terms of service and pricing.

Posted By: Dr. Zahn & Dr Felton Dental Care
Owners, Felton Zahn Dental Care
http://feltonzahndentalcare.forgreatdentalcare.com/

Big Sky Commerce is there when we need them. We’ve tried other credit card processing companies, but none compare in terms of nationally-competitive pricing and reliable service.

Posted By: Shannon
Owner, Flanagan Motors
www.flanaganmotors.com

We decided to switch credit card companies when we realized that we were being charged a number of fees. When we inquired of our company, after waiting on hold, we were tossed around to several different agents each with a separate explanation for our fees. Our bills were hard to understand and we weren't ever able to talk to the same person twice. We finally looked locally and found Big Sky. We've had a competely different experience with them. They have evaluated our business needs and then talked solutions with us. When ever we have questions we can call and talk to a knowledgeable person right away. We are glad to have found a good local business that we can work with.

Posted By: Dr. Sandy Sheppard
Owner/Optometric Physician, Dr. Sandy Sheppard
www.sandysheppard.com

Our Big Sky Commerce card reader is wonderful! No more embarrassment having to explain and apologize to clients that our machine won't except gratuities. Now it's quick and easy for anyone to do so! Better yet, whenever we have a problem we no longer have to call India for support! My partner Michelle and I should have "gone local" a year ago... Thanks BSC!

Posted By: Eric
Massage Therapist/Co-Owner, Missoula Massage Clinic, Missoula, MT
www.missoulamassageclinic.com

Uncle Jake Media has partnered with Big Sky Commerce to provide merchant service solutions for our clients. Even with our background in web development and e-commerce, navigating the process of getting an online store up and running was cumbersome and intimidating until we found Big Sky. Now, when a client has merchant account needs, we can rely on Big Sky to take care of them and us! Bravo!

Posted By: Donald
Director of Operations, Uncle Jake Media, LLC, Raleigh, NC
www.unclejakemedia.com

As owners of a growing business, we do not hesitate to recommend Big Sky Commerce and Authorize.Net to any business wanting to save time and money on the credit card capture process.

Posted By: Greg
Owner, House of Fine Instruments
www.GregBoyd.com

A major concern of ours for any purchase is customer service after the sale. Big Sky Commerce has far exceeded our expectations in this regard. The credit card processing machine is easy to use, the price for the service was very competitive and the support has been excellent.

Posted By: John
Practice Manager, Five Valleys Urology
www.fivevalleysurology.com

We were very impressed with the ease of setting up a new (merchant) account for us on just a week's notice for a fundraiser we were holding.

Posted By: Your friends at Garnet Ghost Town
www.GarnetGhostTown.org

Working with Big Sky Commerce is a joy. Prompt, efficient responses to questions and an extremely rapid turnaround time on setup allowed NetMusic to go live less than 24 hours after sending the necessary documents to Big Sky. Nice work!

Posted By: Glen
CEO, NetMusic
www.NetMusic.com

Big Sky Commerce has provided our commercial members with excellent service in establishing merchant credit card processing. We have found Big Sky's processing costs the best in the area thus fitting for Credit Union philosophy for thrift and financial well being. Big Sky offers our commercial members various products and services to assist them in expanding their business and offering payment options for their customers.

Posted By: Roxanne
Vice President of Operations, Missoula Federal Credit Union
www.MissoulaFCU.org

“When we started our e-tailing business, our former credit card processor penalized us for our rapid growth- suspending our funds for weeks. Switching to Big Sky Commerce was a breath of fresh air, plus we are confident that Big Sky Commerce will be there when we need them most. No hold times, questions quickly answered, and follow through on commitments -- Highly recommended.

Posted By: Chad
Owner, Helmet Camera Central LLC
shop.helmetcameracentral.com

TDS Inc., has been providing software to the transportation industry since 1985. With more than 15,000 clients and growing TDS needed a fast, reliable payment processing company for our Internet commerce business. After reviewing various companies, TDS chose Big Sky Commerce. The reasons were obvious.

We wanted a payment gateway to integrate with our shopping cart software, but more importantly we wanted to be able to communicate directly with a person with authority, not a machine or a CSR. Big Sky Commerce has been reliable, responds quickly via phone or email, and provides competitive processing rates. In fact, TDS chose Big Sky Commerce over (our bank's solution) and some of the larger .net processors.

Posted By: Phillip
TDS Inc.
www.tds2.com

I think that having the option to receive payment by credit card is not only a great marketing tool, but it has streamlined our ability to collect payment for our services. We have been incredibly satisfied with the services offered by Big Sky Commerce.

Posted By: Burt
Lovgren and Associates
www.lovgren-assoc.com

Working with Big Sky Commerce has been wonderful. After searching all over the Internet for a merchant account processor, I found one in Montana who surprisingly was not only affordable with competitive rates but even more importantly very friendly and easily reached. With Big Sky Commerce, I know I will get a fast response whether I call or email. This great service is a rare find these days. Go with Big Sky Commerce and you won't regret it.

Posted By: Crystal
Shanti Boutique
www.ShantiBoutique.com

...thank you again for your generous support... the availability of credit card terminals made our work so much easier. Accounting after the event was hugely simplified and we have been able to process data and payments at record speed.

Posted By: Elizabeth
Event Coordinator, Five Valleys Land Trust
www.fvlt.org

Thanks to all of you at Big Sky Commerce. You made the transition to using your credit card processing services simple and you are saving us money. We made the decision to move our business to your company mostly because you were offering... a compliant solution. I am so glad that we made the move! Your customer service has been excellent!

Posted By: Nancy
Accounting, Day Spring Restoration
www.dayspringrestoration.com

Big Sky Commerce has been reliable, responds quickly via phone or email, and provides competitive processing rates. The Chamber was in need of a payment gateway and merchant account to integrate with our client database system and had less than a week to quote, install, and debug the system before going live. Thanks to the outstanding effort from all of the people at Big Sky Commerce, we were able to start processing without a hitch. Thank you Big Sky Commerce.

Posted By: Frank
Director of Finance & Retention, Missoula Chamber of Commerce
www.MissoulaChamber.com

In working with the larger Montana community, I have come to know many business owners that utilize the services provided by Big Sky Commerce. Though these businesses are diverse, they rarely differ in their opinion of Big Sky Commerce- they find the customer service to be exceptional...

Posted By: Dave
Vice President of Operations & Business Services, MT Community Development Corp.
www.mtcdc.org

Before switching to Big Sky Commerce, we were working with a company that we found to be impersonal and absent when we had issues or questions. Now we can call an office without navigating through an automated system. Good customer service is hard to find anymore and we have been pleased by our experience with Big Sky Commerce.

Posted By: Dave
Owner, Exact Image
www.exactimagemt.com

Submit A Testimonial

* fields are mandatory.
Your Name:*
Email Address:*
About You:
Your Location:
Your Website:
Security Code:
Send us your comments below:*

Big Sky Commerce, Inc.

Navigation

Navigation

Credentials

Social Media

Contact Us