Merchant FAQs

Is low pricing the most important factor in choosing a merchant services provider?

Low pricing may focus your attention on savings but we think that customer service should also be at the top of your list. Big Sky Commerce prides itself on providing fast and knowledgeable support with cost effective pricing.

Should I purchase or lease equipment?

While leasing equipment may sound cheaper and more convenient in the short run, over time this is an extremely expensive way to acquire equipment. We always suggest purchasing the equipment because you will own the hardware and avoid the extra fees involved with leasing.

What advantages are there to Internet capable equipment?

Internet capable equipment uses the existing internet service that you currently have. This will eliminate the need for a dedicated phone line that is required for dial terminals.

What are the advantages to the Visa No Signature Program?

Visa No Signature Required is a program offered to help with the speed of transactions at the point-of-sale. Merchants who qualify will be able to waive the signature required for transactions under $25 that are read by a magnetic swipe or contactless reader. This option has been expanded to many different merchants. Call us today to see if you qualify.

What does ‘card not present’ mean?

Card not present means that you have accepted a credit card payment without swiping it through a magnetic card reader.

What is a Merchant Account?

A merchant account is an account provided by an acquirer for the merchant to accept and process credit cards for payment of goods and services.

What is PCI DSS Compliance?

PCI DSS stands for Payment Card Industry Data Security Standards. They are requirements designed to make certain that all companies that process, store or transmit credit card information uphold a secure environment. A Payment Card Industry Security Standards Council (PCI SSC) was created to oversee the continued evolution of the Payment Card Industry to improve the security of vital information throughout the transaction process. The PCI SSC was developed by the major payment card brands Visa, MasterCard, American Express, Discover and JCB.

Why is pricing not posted on our website?

Because we tailor a solution to fit the unique needs of each business. Contact us today for a free quote and same-day account activation.